How can I get help or support?

Submit a UT3 Bug or Feature Request or send an email to The best way is to use the "Submit a UT3 Bug" page.

What is

UT3 Graphing ScreenshotUT3 Graphing ScreenshotThe UT is software designed for the management and analysis of data from loggers and trend data from building management systems.

How do I get a copy of the UT?

Registered users can download the latest version of the Universal Translator.

Still here - October 2021

We are still here. Hopefully we will have some updates in the not too distant future.

UT3 Release - August 2017 - version 3.0.1708.2913 Release 3

NEW RELEASE - August 29, 2017 and the PG&E Pacific Energy Center are pleased to announce the launch of the Universal Translator 3 (UT3).

The initial UT3 version was the culmination of over 3 years of work to re-develop the Universal Translator 2 to make it fast, reliable and extensible.

New Video on importing, resampling and exporting data from the UT3

Today, new video was uploaded.

You can see a link from this web site to youtube here -->

or you can access the youtube channel here -->

or access the specific video here -->

U.S. Department of Commerce Export Control Classification Number (ECCN) for UT3 - "EAR99"

Universal Translator 3 ECCN is EAR99.

Universal Translator class follow-up

The following follow-up message was emailed to registrants of the recent UT3 class:

You are getting this email as a registrant of this PG&E Pacific Energy Center training that was held last week:

Universal Translator (UT3) Workshop: software demonstration and interactive lab
Thursday, April 23, 2015, 8:30 am to 4:30 pm
at the PG&E Pacific Energy Center, 851 Howard Street, San Francisco, CA
or as an Internet simulcast

UT3 Installation Error #2503

Recently an issue was reported where a user was trying to install the Universal Translator 3 and got an error #2503. This was on a Windows 8 machine.

To get UT3 to install on Windows 8, right click on the "setup.exe" and select "Run as administrator".Installer "setup.exe" "Run as administrator"Installer "setup.exe" "Run as administrator"

UT3 Training Videos

Watch Universal Translator 3 Training Videos online at the following link:

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